Privacy Policy
megmarketresearch ("we", "us", or "our") operates the Stock Investing Masterclass website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information We Collect
We collect information you provide directly to us when you register for our masterclass, submit contact forms, or communicate with us via email or WhatsApp. This may include:
- Personal identifiers: Full name
- Contact information: Email address, phone number (when provided via WhatsApp registration)
- Masterclass registration data: Date and time of registration, page interaction data (clicks, scroll depth, device type)
- Correspondence data: Any messages, questions, or feedback you send to us via email, WhatsApp or support channels
We may also collect certain non-identifying information automatically when you visit our Service, including your IP address, browser type, operating system, referring URLs, and general geographic location (city-level).
2. How We Use Your Information
We use the collected data for the following purposes only:
- To process, confirm and complete your masterclass registration
- To deliver educational materials, masterclass login details, course updates and related communications via email or WhatsApp
- To provide customer support and respond to inquiries
- To improve our Service, website usability, content quality and educational curriculum
- To detect, prevent and address technical issues, fraud or spam
- To comply with applicable legal, regulatory or tax obligations
We do NOT use your personal data for automated decision-making or user profiling for lending, insurance or credit-scoring purposes.
3. Legal Basis for Processing (for GDPR / PDPA users)
We process your personal data only where we have a legal basis to do so, including:
- Consent: when you submit a form and explicitly tick the Privacy Policy checkbox to agree to this policy
- Legitimate interests: to deliver the masterclass service you requested and to improve our educational offering
- Legal obligation: to comply with Singapore's Personal Data Protection Act (PDPA) and other applicable regulations
4. Information Sharing & Disclosure
megmarketresearch values your privacy. We DO NOT sell, rent, or lease your personal information to third parties.
We may share your information only with:
- Service providers that assist us: website hosting, email delivery, CRM, analytics and payment processors (if any). All providers are bound by confidentiality obligations and may only use your data to perform services on our behalf.
- Legal requirements: when required by law, subpoena, or similar legal process, or to protect our rights, property, or safety.
- Business transfers: in connection with, or during negotiations of, any merger, sale of assets, financing or acquisition of all or a portion of our business by another company.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including:
- Providing masterclass updates for up to 12 months from registration
- Complying with legal, accounting or reporting requirements (up to 7 years where required by Singapore law)
If you request deletion or withdraw consent, we will delete or anonymise your data within 30 days unless we are legally required to retain it.
6. Your Data Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data ("right to be forgotten")
- Withdraw consent at any time (without affecting lawfulness of prior processing)
- Object to or restrict certain types of processing
- Request data portability to another service provider
- Lodge a complaint with your local data protection authority (e.g. Singapore PDPC)
To exercise any of these rights, please email us at support@megmarketresearch.com — we respond within 5 business days.
7. International Data Transfers
Your personal data may be transferred to — and stored on — computers located outside of your country or jurisdiction, where data protection laws may differ. By using the Service, you consent to such transfers.
8. Security of Data
We implement commercially reasonable security measures including SSL encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
9. Cookies & Analytics
We and our third-party analytics partners (e.g. Google Analytics, Google Ads tracking) use cookies and similar technologies to improve user experience and measure ad campaign effectiveness. You may disable cookies via your browser settings; this may affect some functionality.
For Google Ads specifically, including conversion tracking and remarketing: users may opt out of personalised advertising by visiting Google Ads Settings or the NAI opt-out page.
10. Children's Privacy
Our Service does not address anyone under the age of 18 ("Minors"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent/guardian and believe your child has provided us with personal data, please contact us for immediate removal.
11. WhatsApp Communications
When you join our WhatsApp group after registration, your phone number and display name will be visible to group admins. We will never ask you for banking credentials, OTP codes, or credit card numbers via WhatsApp — if you receive such messages, they are fraudulent and you should report them to us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date, and (where appropriate) via email.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
megmarketresearch
Email: support@megmarketresearch.com